Privacy Policy
Last updated: January 2025
Moly Maid Cleaning ("we," "us," or "our") operates mollymaidcleaning.com. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services.
Information We Collect
We collect information you provide directly when booking a service or contacting us, including your name, email address, phone number, and service address. We may also collect technical information automatically, such as your IP address and browser type, through cookies and analytics tools.
How We Use Your Information
We use the information we collect to:
- Schedule and confirm your cleaning appointments
- Communicate with you about your bookings
- Send service reminders and follow-up messages
- Improve our website and services
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share your information with service providers who assist us in operating our business (such as scheduling software or email providers) under strict confidentiality agreements. We may also disclose your information if required by law.
Cookies and Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics uses cookies to collect anonymous usage data. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. We do not use cookies for advertising or tracking across other websites.
Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no transmission over the internet is completely secure.
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law.
Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at the information below. We will respond within 30 days.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised "last updated" date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Moly Maid Cleaning
Raleigh, NC
Website: mollymaidcleaning.com
Email: info@mollymaidcleaning.com